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Benefits and Council Tax

Benefits and Council Tax contacts

In this section you will find the following information:

For enquiries about your Council Tax bill, Business Rates, Housing Benefit or Council Tax Support.

Please ensure that you provide your full name, address and reference number (if you have one) to enable us to respond to your query. We’ll be unable to trace your account without these details.

Council Tax
Telephone: 03004 560 560
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Business Rates
Telephone: 03004 560 560
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Housing Benefit or Council Tax Support
Telephone: 03004 560 560
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Monday - Friday 9am - 5pm.

Please note: calls may be recorded for training and monitoring purposes.

Postal address

Revenues and Benefits, PO Box 11, Pershore, WR10 1PU

Our main office is at Pershore Civic Centre but we also have Community Contact Centres in Evesham and Droitwich.

Pershore Civic Centre

Opening hours

Address

Pershore One Stop Shop
Civic Centre
Queen Elizabeth Drive
Pershore
WR10 1PT

Telephone

Email

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Maps and directions

Droitwich Contact Centre

Opening hours

  • Tuesday: 9:30am - 3:30pm
  • If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to book you an appointment. Please call 01386 565000 and hold for the operator.
  • The Council operates a smoke free site at Droitwich Spa Library. No smoking is permitted inside the building or in the immediate vicinity.

Address

Droitwich Spa Community Contact Centre
Droitwich Spa Library
Victoria Square
Droitwich Spa
WR9 8DQ

Telephone

Email

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Maps and directions

Evesham Contact Centre

Opening hours

  • Friday: 9:30am - 3:30pm
  • If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to book you an appointment. Please call 01386 565000 and hold for the operator.
  • The Council operates a smoke free site at Evesham Community Contact Centre. No smoking is permitted inside the building or in the immediate vicinity.

Address

Evesham Community Contact Centre
Evesham Library,
Oat Street,
Evesham
WR11 4PJ

Telephone

Email

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Maps and directions

Open Portal account

Our Open Portal gives you instant online access to manage and view your:

  • Council Tax account
  • Business Rate account
  • Housing Benefit or Council Tax Support claim
  • Tenants Housing Benefit claims

Sign into your Open Portal (Self Service) account

Using Open Portal can save you time, effort and money. There is no need for you to visit us, ring us or write to us - you can view and manage your account or claim online at a time that suits you.

Find out more information about Open Portal (Self Service).