For enquiries about your Council Tax bill, Business Rates, Housing Benefit or Council Tax Support.
Please ensure that you provide your full name, address and reference number (if you have one) to enable us to respond to your query. We’ll be unable to trace your account without these details.
Council Tax
Telephone: 03004 560 560
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Business Rates
Telephone: 03004 560 560
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Housing Benefit or Council Tax Support
Telephone: 03004 560 560
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Monday - Friday 9am - 3pm.
Calls may be recorded for Training and Monitoring purposes
Please note: calls may be recorded for training and monitoring purposes.
Postal address
Revenues and Benefits, PO Box 11, Pershore, WR10 1PU
Alternatively, you can visit one of our contact centres in Droitwich, Evesham or Pershore.
Open Portal (previously Self Service) account
Our Open Portal gives you instant online access to manage and view your:
- Council Tax account
- Business Rate account
- Housing Benefit or Council Tax Support claim
- Tenants Housing Benefit claims
Sign into your Open Portal (Self Service) account
Using Open Portal can save you time, effort and money. There is no need for you to visit us, ring us or write to us - you can view and manage your account or claim online at a time that suits you.
Find out more information about Open Portal (Self Service).
