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Council Tax

Pershore Bridge

Read the pdf Wychavon resident leaflet (9.38 MB)  to find out what we do for you and how we spend your money.

We issue a Council Tax bill to all homes in March every year. The bill shows how much you have to pay each month. The bill, places a duty on the person named on the bill to pay the amount. Visit GOV.UK to learn more about Council Tax.

If you have had a change in your circumstances which will impact your Council Tax account, please advise us by completing our online Change in Circumstances form

Our Council Tax pages will help you with any questions you may have about your bill.


Council Tax services

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Go Paperless

Sign up to receive your Council Tax bills by email.

It’s more convenient and means an end to searching for bits of paper when you need to look at your bill.

Frequently Asked Questions

You have a question? We have an answer.

Can I speak to someone about my Council Tax?

Please ensure that you provide your full name, address and reference number (if you have one) to enable us to respond to your query. We’ll be unable to trace your account without these details.

Council Tax
Telephone: 03004 560 560
This email address is being protected from spambots. You need JavaScript enabled to view it.

Monday - Friday 9am - 5pm.

Calls may be recorded for Training and Monitoring purposes

Please note: calls may be recorded for training and monitoring purposes.

Postal address

Revenues and Benefits, PO Box 11, Pershore, WR10 1PU

Alternatively, you can visit one of our contact centres in Droitwich, Evesham or Pershore.

Would I be able to manage my Council Tax account online?

Our Open Portal gives you instant online access to manage and view your:

  • Council Tax account
  • Housing Benefit or Council Tax Support claim
  • Tenants Housing Benefit claims

Sign into your Open Portal account (Self Service)

Using Open Portal can save you time, effort and money. There is no need for you to visit us, ring us or write to us - you can view and manage your account or claim online at a time that suits you.

Find out more information about Open Portal.

Could I get help to pay for my Council Tax?

If you are worried about paying your Council Tax bill, then we can help.

Apply online for Council Tax Support

You can also spread your payments over 12 months instead of ten. Email us This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss.

If you already receive Council Tax Support it is important to report any changes in your circumstances to us as soon as possible. This can be done by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. .

Will I have reminders about my Council Tax bills?

To help residents stay on top of when their Council Tax payments are due, we have started sending regular telephone/voicemail, email and text reminders to people who have fallen behind with their payments before the more formal notices are sent.

The telephone/voicemail call will come from 03004 560560, our Council Tax telephone number.

The text messages will come from ‘WychavonDC' and will read ‘You currently have an outstanding matter with South Worcestershire Revenues & Benefits Partnership who administer Council Tax on behalf of Wychavon District Council.’

It then asks you to follow a link Following that link will take you to a page with a security question to check your identity before giving you further instructions about your Council Tax account.

The email will start with your name and Council Tax account number and will come from ‘This email address is being protected from spambots. You need JavaScript enabled to view it.’ and will include instructions as to what you need to do.

If you receive any of these messages, we can confirm they are legitimate Wychavon District Council communications and ask you to act on the instructions detailed as soon as possible.

Thank you for your cooperation.

Can I receive my Council Tax bills by email?

We can now send your Council Tax bill to you by email instead of by post.

The benefits of e-billing

  • You will receive your bill as soon as it is available.
  • It saves paper so is better for the environment.
  • It helps to reduce council spending by saving printing and postage costs.
  • You still have the option to print your bill or forward a copy to someone if you need to.

How to sign up for e-billing

There are three ways to sign up for e-billing:

  • Send an email from the address you would like us to use with ‘Yes to e-billing’ in the subject line and include your name and council tax account number (on your bill) or your address. Send your email to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Or you can register for our online Council Tax Open Portal facility which includes e-billing sign up and lets you view full details of your account
  • Or you can call 03004 560 560 (charged at standard local rate) and ask to sign up for e-billing.

What happens next?

  • Once you have signed up for e-billing we will send future Council Tax bills to you by email unless you ask us to stop.
  • You must tell us if you change your email address.
  • We will contact you if our emails to you cannot be delivered because your email address is invalid.


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