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Housing

Norton Barracks Housing

Explore everything you need to know about housing services—including how to apply for housing, access affordable housing options, get support with homelessness, and receive expert housing advice.

Information on Houses in Multiple Occupation (HMOs), Disabled Facilities Grants, and energy efficiency initiatives is also available here

Frequently Asked Questions

You have a question? We have an answer.
I'm having trouble paying my rent, can I get help?

You can only claim Housing Benefit if the below apply to you:

  • You are single and have reached State Pension Age.
  • You are in a relationship and you have both reached State Pension Age.
  • You are in Council placed emergency housing or exempt housing.

If you fall into the categories listed above you can apply to us to start your new claim for Housing Benefit, by using the link below.

Start a new Housing Benefit claim

If this list does not apply to you then you will need to make a claim for your housing costs through Universal Credit. Please follow the link below to make a new claim online.

Apply for Universal Credits on GOV.UK

I can't find the information that I need, can I speak to someone?

If you cannot find the information you are looking for or need urgent assistance, then please contact the housing team for support.

Useful contacts

In addition to the contact centres in Evesham, Droitwich and Pershore, you can seek help from the below organisations.

Citizens Advice South Worcestershire
Telephone: 08082787891

Age UK
Droitwich: 01905 772126
Worcester: 01905 740950 
Evesham: 01386 422700
Website: Visit Age UK website

Shelter
Telephone: 0808 800 4444
Website: Visit England Shelter website

Job Centre Plus
Telephone: 0800 169 0190
Website: Visit GOV.UK

Millbrook Healthcare
Telephone: 0330 124 8205
Website: Visit Millbrook Healthcare website

Am I able to register myself as homeless?

If you are not yet homeless but will be within the next 56 days then you can use our online self-referral form to make a homelessness application. Otherwise please contact the housing options team.

View online self-referral form

Can I get advice if I am suffering from domestic abuse?

Read our Domestic abuse support page for advice, if you are suffering domestic abuse or you are a survivor who has suffered in the past.


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