Bins and Collections
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- Bins and Collections
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Collection service update: Road resurfacing works meant we were unable to complete collections in Abbeycroft and Stiles in Pershore on Thursday 8 August. If you were affected by this, please leave your black bin out by 7am on Monday, 14 August 2023 and we will come back to collect it.
Use the links below to find the information you need:
- How your waste and recycling collection works
- Tell us your bin hasn’t been collected
- Find your bin collection date
- Ask for an extra recycling bin
- Black bin sizes
- Sack collections
- Help putting your bin or sacks out
- Bank holiday collection dates
- Contact us
We use black bins for general rubbish and food waste and green bins for recycling.
One week we collect your black bin and one week we collect your green bin. You can check your bin collection day to find out what bin to put out and when.
To help our bin collection crews please make sure:
- Your bin is at the boundary of your home nearest the public highway (road or path).
- You put your bin out by 7am on the day of your collection.
- The lid is closed. We may not collect your bin if the lid isn’t fully closed.
- All waste is in the bin. We do not collect waste left at the side of bins. If you have too much recycling you can put it in a clear sack next to the bin or you can ask for an extra green recycling bin. Just select add/remove/replace bin or sack.
We will only empty bins we have provided and have our name and logo on them.
If you have put your bin out correctly and it still hasn’t been emptied then please tell us by using our missed bin online reporting form.
If bin collections are not taking place as normally, because of snow, ice, flooding or for other reasons, we will put information on this page. You can also sign up to our waste and recycling e-newsletter to get information sent directly to your inbox as well as advice on waste reduction and recycling.
If you have forgotten what bin to put out when or would like to know when your usual collection day is, then use our online calendar. You can also download a waste and recycling collection calendar for the whole year.
Our green recycling bins can take up to 240 litres of recyclable items. If you create a lot of recycling then you can ask for an extra green bin.
Use our online form to ask for an extra recycling bin and select add/remove/replace bin or sack.
Our standard black wheeled bin size is 180 litres, which will hold about three to four black sacks of waste. If your household is recycling fully and minimising waste then this should be enough.
We can also offer smaller bins if you do not create a lot of waste or have access issues to your home.
Use our online form to request a smaller size black bin and choose swap bin size.
A larger 240 litre black bin is available instead of a 180 litre bin but these will only be given out to households that meet strict criteria.
Use our online form to request a different size black bin and choose add/remove/replace bin or sack.
Unfortunately, some homes cannot have wheeled bins because of access issues.
Instead of bins, these homes will be given clear sacks for recycling and black sacks for general rubbish and food waste.
These are delivered in March every year and each household is given 52 black general waste sacks and 40 clear recycling sacks.
Clear sacks are collected once a fortnight and black sacks every week. You can only put out two Wychavon issued black sacks a week.
On the week of your recycling collection you can put out as many clear sacks as you like. You can get extra recycling sacks from Community Contact Centres in Droitwich, Evesham and Pershore.
Sacks must be put out by the boundary of your home by 7am on the day of your collection.
You can check your bin collection day using our online system.
You cannot put glass in your black or clear recycling sacks. Glass bottles and jars can be taken to Household Recycling Centres (tips) or use your local recycling bank.
If you are unable to put your bin or sacks out by the boundary of your home because of age or disability, then we offer an assisted collection. This is where one of our collection staff will get the bin for you from an agreed collection point.
The collection point you choose must not involve carrying the bin or sacks up or down steps, steep slopes or deep gravel and must be free from obstructions on collection day.
An officer may visit your home to discuss your needs.
Use our online form to ask for an assisted collection.
We collect bins as normal on bank holidays, apart from Christmas Day and New Year when there may be changes to the usual collection schedule.
If you need help or information with your waste and recycling collections that you cannot find on our website then please call Client Services on 01386 565018 between 9am to 5pm Monday to Friday or email