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Bins and Collections

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Use the links below to find the information you need:
  • How your waste and recycling collection works

    We use black bins for general rubbish and food waste and green bins for recycling.

    One week we collect your black bin and one week we collect your green bin. You can check your bin collection day to find out what bin to put out and when.

    Check your bin collection day

    To help our bin collection crews please make sure:

    • Your bin is at the boundary of your home nearest the public highway (road or path).
    • You put your bin out by 7am on the day of your collection.
    • The lid is closed. We may not collect your bin if the lid isn’t fully closed.
    • All waste is in the bin. We do not collect waste left at the side of bins. If you have too much recycling you can put it in a clear sack next to the bin or you can ask for an extra green recycling bin. Just select add/remove/replace bin or sack.

    We will only empty bins we have provided and have our name and logo on them.

  • My bin hasn’t been collected

    If you have put your bin out correctly and it still hasn’t been emptied then please tell us by using our missed bin online reporting form.

    Report a missed bin collection

    If bin collections are not taking place as normally,  because of snow, ice, flooding or for other reasons, we will put information on this page. You can also sign up to our waste and recycling e-newsletter to get information sent directly to your inbox as well as advice on waste reduction and recycling.

  • Find your bin collection date

    If you have forgotten what bin to put out when or would like to know when your usual collection day is, then use our online calendar. You can also download a waste and recycling collection calendar for the whole year.

    Use the bin collection day finder

  • Ask for an extra recycling bin

    Our green recycling bins can take up to 240 litres of recyclable items. If you create a lot of recycling then you can ask for an extra green bin.

    Use our online form to ask for an extra recycling bin and select add/remove/replace bin or sack.

  • Black bin sizes

    Our standard black wheeled bin size is 180 litres, which will hold about three to four black sacks of waste. If your household is recycling fully and minimising waste then this should be enough.

    We can also offer smaller bins if you do not create a lot of waste or have access issues to your home. 

    Use our online form to request a smaller size black bin and choose swap bin size.

    A larger 240 litre black bin is available instead of a 180 litre bin but these will only be given out to households that meet strict criteria.

    Use our online form to request a different size black bin and choose add/remove/replace bin or sack.

  • Sack collections

    Unfortunately, some homes cannot have wheeled bins because of access issues.

    Instead of bins, these homes will be given clear sacks for recycling and black sacks for general rubbish and food waste.

    These are delivered in March every year and each household is given 52 black general waste sacks and 40 clear recycling sacks.

    Clear sacks are collected once a fortnight and black sacks every week. You can only put out two Wychavon issued black sacks a week.

    On the week of your recycling collection you can put out as many clear sacks as you like. You can get extra recycling sacks from Community Contact Centres in Droitwich, Evesham and Pershore.

    Sacks must be put out by the boundary of your home by 7am on the day of your collection.

    You can check your bin collection day using our online system.

    You cannot put glass in your black or clear recycling sacks. Glass bottles and jars can be taken to Household Recycling Centres (tips) or use your local recycling bank.

  • Help putting your bin or sacks out

    If you are unable to put your bin or sacks out by the boundary of your home because of age or disability, then we offer an assisted collection. This is where one of our collection staff will get the bin for you from an agreed collection point.

    The collection point you choose must not involve carrying the bin or sacks up or down steps, steep slopes or deep gravel and must be free from obstructions on collection day.

    An officer may visit your home to discuss your needs.

    Use our online form to ask for an assisted collection.

  • Bank holiday collection dates

    We collect bins as normal on bank holidays, apart from Christmas Day and New Year when there may be changes to the usual collection schedule. 

  • Contact us

    If you need help or information with your waste and recycling collections that you cannot find on our website then please call Client Services on 01386 565018 between 9am to 5pm Monday to Friday or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Read more …Bins and Collections

Waste and Recycling

Collection – Recycle – Dispose

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Visit our Freezer Savvy page for more information.

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Frequently Asked Questions

You have a question? We have an answer.


  • My bin has not been emptied, what should I do?

    Check to make sure the bin was due to be collected using our bin round lookup: Bin Round Lookup. If your bin was due to be collected, was it out by 7am? Was the right bin put out? Was a sticker left on your bin advising why it wasn’t collected?

    If the correct bin was presented by 7am and no sticker was left on your bin, please report a missed bin: Waste and Recycling Services.

  • I have been told that my bin is contaminated. What can I do now?

    Remove the contamination from your bin and present it for collection on your next collection day. You can take any additional waste to your local Household Recycling Centre - Household Recycling Centres | Worcestershire County Council.

  • What if my bin is lost damaged or stolen?

    You can report that your bin is damaged or lost (and anything else waste and recycling related) online using our Waste and Recycling Services page.

  • What can I put in my black and green bins?

    Use our recycling search to find out what goes in which colour bin.

    Recycling Search 

    Plastic bottles and packaging (except black plastic), cans, tins, paper, card, glass bottles and jars can go in your green bin. Nappies do NOT go in your green bin.

  • Can I have another black bin?

    No. Each household is entitled to one black waste bin. Some households have managed to gain a second bin over the years and we are currently undertaking a project to remove these bins. If you meet a certain criteria, you may be entitled to a larger 240 litre bin but most households are entitled to a 180 litre black waste bin. If you believe you meet the criteria, you can request a larger bin using our Waste and Recycling Services page.

  • Can I have another green bin?

    We do allow residents to have an additional green recycling bin and this can be requested using our Waste and Recycling Services page.

  • Can I leave black sacks at the side of my bin for collection?

    No. Excess waste must be disposed of at one of the Household Waste and Recycling Centres. We do allow additional bags to be collected over the Christmas period.

  • What can I do to prevent maggots in my bin?

    Keeping your bin clean with the lid closed should prevent maggots. Food waste should be wrapped prior to disposal.

  • I have trouble moving my wheelie bins, can I get help?

    You can request an assisted collection, if you are unable to move your wheelie bins yourself. This can be done using our Waste and Recycling Services page.

  • Will the Council clean my bin?

    It is your responsibility to clean your bin. We do not offer a cleaning service or recommend any companies that carry out a service like this.

Sort It Out! Game

Try our new, fun and interactive waste sorting game Sort It Out! 

Challenge yourself on how to recycle or dispose of materials correctly ranging from aluminium foil and egg shells to batteries and plastic bags.

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Complete the levels successfully and you can select a special prize to help build your own digital park.

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