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Housing

Homelessness

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Whether you are already homeless or at risk of becoming homeless, there are many ways we can help you.

The information on this page is for individuals to help you find the support you need.

If you are an agency that would like to refer someone to us as homeless then please visit our Make a homeless referral page.

Use the links below to find the information you need:

Help if you are already homeless

Please read the information below to see if you qualify as homeless and for formal support from our team.

If you are not sure if you qualify as homeless after reading the information then please fill in the self-referral form anyway or contact our housing options team as there may be other ways, we can help you.

Qualifying criteria for homeless support     

To qualify for formal support under homelessness law you must be considered homeless or at risk of being made homeless in the next 56 days, be in priority need and have not made yourself intentionally homeless.

If you do not meet this criteria then it is still worth contacting our housing options team anyway, as we will always offer you advice and support on your options.

More information about the qualifying criteria can be found further down this page.

If you are from another country and unable to make a claim for benefits we may not legally be able to help you under the laws covering homelessness.

Even if we cannot provide formal assistance we will always offer you advice on how to reconnect with your country of origin or to seek legal advice to gain status in the United Kingdom.

What qualifies as homeless

You do not have to be sleeping on the streets to be considered homeless. You will be considered homeless or under threat of homelessness if:

  • You have nowhere to live in the United Kingdom or elsewhere.
  • You are afraid to go home because someone living there has been or may be violent to you or your family.
  • You have nowhere you can live together with all your family.
  • You do not have the owner's permission to stay, e.g. you are a squatter.
  • You have been locked out of your home.
  • You have somewhere to stay but it is not reasonable for you to do so, e.g. following violence, threats of violence or harassment.
  • Your home is a boat, mobile home or caravan and you have nowhere to put it.
  • You have been given Notice to Quit by your landlord.
  • You have been taken to Court by your mortgage lender for arrears and the Court has said you must leave.
  • You have been living with friends and they have asked you to leave.

If we do not consider you are homeless or are threatened with being made homeless in the next 56 days we will not offer you formal help. We will offer help and advice on your other options instead.

Priority need

To be considered in priory need you must fit the following criteria:

  • Have dependent children living with them
  • Are pregnant
  • Are a person aged between 16-17 (unless a 'relevant child', or a child in need, owed a duty under s.20 of the Children Act 1989)
  • Are under 21, and in care or fostered between the ages of 16-18
  • Are 21 or more, and vulnerable as a result of having been looked after or fostered (except for 'relevant students')
  • Are vulnerable due to old age, mental illness or handicap, or physical disability
  • Are vulnerable due to having been a member of Her Majesty's regular naval, military or air forces
  • Are vulnerable due to having been in prison
  • Are vulnerable as a result of violence from another person, or vulnerable due to another special reason
  • Are homeless due to flood, fire or other disaster

Intentionally homeless

If you are classed as having made yourself intentionally homeless then our ability to provide formal support to you will be limited. You will be classed as intentionally homeless if:

  • You chose to sell your home when there was no risk of losing it.
  • You lost your home because of wilful and persistent refusal to pay rent or mortgage payments.
  • You have neglected your affairs having disregarded advice from a qualified person.
  • You voluntarily gave up adequate accommodation in this country or abroad without first having found secure accommodation to move into, when it would have been reasonable for you to stay there.
  • You have been evicted for anti-social behaviour.
  • You have voluntarily resigned from a job with tied accommodation where circumstances indicate it would have been reasonable to continue in the employment.
  • You entered into an arrangement causing you to leave accommodation which was otherwise available to you.

When a homelessness application is made, the officer dealing with your application will check to see if you have deliberately done something or deliberately not done something that resulted in you becoming homeless.

If you are considered intentionally homeless, we may only have to provide temporary accommodation for a reasonable period of time, possibly 28 days, while you make your own arrangements to find alternative accommodation.

What happens if you meet the qualifying criteria

If we agree you do qualify as homeless, we will work closely with you for 56 days to support you to find new accommodation – this is technically known as the Relief Duty.

You will have a full assessment and Personalised Housing Plan, where we will agree on tasks that we can both do to resolve your homelessness problem.

Accommodation options could include:

  • Social housing through Housing For You
  • Housing through Wychmove, our social letting service
  • Supported Accommodation with external providers
  • Housing with family and friends if appropriate

Temporary accommodation

We will, in some cases provide temporary accommodation to homeless households. This will only happen if there is a reason to believe the household is homeless, eligible and in priority need. This is a form of emergency accommodation and is provided whilst we investigate what further help you might be entitled to.

If you are given temporary accommodation it could be a hotel, a Bed & Breakfast or other forms of shared accommodation. We will try to find accommodation in the local area but sometimes we may have to move you away from your preferred area temporarily.

Whilst we know this accommodation is not suitable long term, it is designed to safeguard you in an emergency. However, we do commit to ensuring that families with dependent children are not placed in B&B or hotel accommodation for longer than 6 weeks.

If we do not think there is a reason to believe you are homeless, eligible and in priority need, they will not place you in temporary accommodation. However, we can advise on other emergency options like friends and family.

Register yourself as homeless

If you are not yet homeless but will be within the next 56 days then you can use our online self-referral form to make a homelessness application. Otherwise please contact the housing options team.

View online self-referral form

Help if you are at risk of becoming homeless?

The Housing Team can advise you about your rights and try to help prevent you from becoming homeless.

If you are at risk of homelessness within 56 days, please use our online form to make a homelessness application or browse the information below for advice.

Use the links below to find the information you need:

My relationship with the people I live with has broken down

A Housing Needs Advisor can give you advice around your rights. We can also advocate on your behalf with friends or family to try and arrange a suitable solution to keep you in your home. We can also refer you to more specialist support as a household which may include counselling to help you resolve and mitigate against any future problems. Family and friends are a vital support system and we will do all we can to help you sustain those relationships for the future.

I am renting from a private landlord and have been served a notice to quit

A Housing Needs Advisor can check your notice to make sure it is legally compliant and explain the contents if you are not sure. We will also negotiate with your landlord to try and rescue your tenancy wherever possible. We will also outline your options for alternative accommodation which may include other Private Rented Sector Accommodation or rented accommodation through Wychmove: our social lettings agency service. Learn more about Wychmove.

Citizens Advice and Shelter also have lots of helpful online tools to make you aware of your rights.

I am a young person and my parents have asked me to leave

Young people who are at risk of homelessness will sometimes have different options to people who are slightly older because they often have not held their own tenancy before. A Housing Needs Advisor and Young Persons Pathway Worker will work with you and your parents to try and mediate and keep you in your accommodation.

The Housing Team work closely with other partners to provide specialised advice to young people on their options and access the appropriate support. Some of these may include; the YMCA or Social Services.

I am renting my home but it is not fit to live in due to disrepair

If your property is in disrepair this can be very distressing and our initial advice would be that you try to report this to your landlord so they can complete the repairs. If the landlord fails to make the property habitable, the Private Sector Housing Team will work with you and your landlord to assess the property and work to get this repaired to an appropriate standard.

To contact the Private Rented Sector Housing Team, please call 01386565000 and press Option 4 to be directed to a member of the team.

I have mortgage arrears and I'm at risk of losing my house

Mortgage arrears are considered on a case by case basis. Housing Needs Advisors will support you to seek financial advice from our Financial Inclusion as well as specialist legal advice where appropriate.
Citizens Advice can also advise on mortgage arrears. They operate drop in services in Malvern, Evesham and Droitwich.

I have rent arrears and am at risk of losing my home

The Housing Options Team can give you personal advice and refer you to other agencies who may be able to help. They may also be able to assist you to apply for benefits or may be able to speak to your landlord to help prevent you from becoming homeless.

If you cannot pay your rent, you have missed rent payments or you are worried that your payments are not being made, sort things out as soon as you can. Even if you have other debts, make sure you deal with your rent arrears first.

Things to do to help you get back on track

Make a list of all your debts and identify the most important that you need to tackle first such as your rent, council tax, gas, water and electricity charges.

Write down all your income and expenses and work out a personal household budget to help you decide how much you can afford to pay to each of the people you owe money to.

Consider seeking advice from a debt advice agency such as National Debtline or Stepchange. You can also organise an appointment with our Financial Inclusion Officer who can support you with localised advice.

Most importantly, talk to your landlord - try to reach an agreement about paying off the arrears, but do not agree to pay more than you can afford.

I have received a summons calling me to court about a housing matter

It is very important that you attend court in order to make the judge fully aware of your personal circumstances. Housing Advisors can support you to understand what might happen in court and what your options are.

My home is no longer suitable because of an illness or disability

If you are a Housing Association Tenant, you should contact your Housing Officer at the earliest possible opportunity to discuss transfer opportunities or possible adaptations to your home.

If you own your own home or rent a property private, please contact Adult Social Care at Worcestershire County Council.

Help if you are fleeing domestic abuse

If you are a victim of domestic abuse, call the National Domestic Violence 24 hour helpline on 0808 2000 247.

If you are fleeing Domestic Abuse, we have a duty to support you to flee to emergency accommodation. This might be a Refuge or Interim Accommodation until we can work together to develop a permanent housing plan for you. Some options could include social housing, private rented accommodation or supported accommodation, depending on your circumstances.

Domestic Abuse is an incredibly scary and distressing situation. Housing Needs Advisors can support you to get the right support so you can work through the emotional impact of Domestic Abuse.

Support might include help from services like the National Domestic Abuse helpline website or Women's Aid website. This might also include local support services like the Dawn Project. Visit Domestic Abuse Working Network page on Worcester Community Trust website.

You can also see our dedicated Domestic abuse support page for more advice and support.

Help if you are a care leaver and homeless

Depending on your age and circumstances, we can help you with your accommodation and finances, as well as advice on how to live independently.

To qualify for the most help, you must have spent a total of 13 weeks in care from the age of 14. This must include at least a day when you were 16 or 17.

Help from the council's children’s services department can start when you turn 16 and last until you’re 21, or until you finish training or higher education.

As a care leaver aged between 18 and 20, you’ll be in priority need for emergency housing from the council’s housing department if you’re facing homelessness.

This applies even if you spent as little as 1 night in care when you were 16 or 17.

If you’re a 16 or 17-year-old care leaver and are homeless, the council will probably refer you to social services. But the housing department must provide you with emergency accommodation until children’s services can find you somewhere to live.

Help if you are or have previously been in the Armed Forces and are homeless

The government has made a commitment to support ex-forces. It is committed to ensuring that service personnel, veterans and their families have the support they need and are treated with the dignity they deserve.

To deliver this commitment, the Armed Forces Covenant outlines the positive measures being taken by government to ensure that the Armed forces community face no disadvantage, compared to other citizens in the provision of public and commercial services.

View Armed Forces Covenant website

Help if you are about to leave hospital and have nowhere to go

You should tell the hospital nursing staff as soon as possible, so that they know that you will be homeless when you are discharged. They will ask the hospital discharge team to help if they can.

The discharge team may refer you to our housing advice team. We will assess your situation and you may be offered temporary accommodation in certain circumstances. If you are within 56 days of discharge, and have no home to return to, our housing options team will support you whilst we decide if we have a duty to re-house you. We’ll also offer you advice and support.

Help if you are about to leave prison and have nowhere to go

If you in prison and don’t have anywhere to go when you are released, you should let the prison team know as soon as possible. Most prisons have a housing advice and resettlement service called Through the Gate which is set up to help you find a suitable housing option when you are released from prison.

You can also apply for the grants before release; these include a £46.00 discharge grant or a £50 grant towards your first nights accommodation. You should let the prison team know as soon as possible if you want to access this.

If you are not allowed to stay at your old address because of your offence, prison staff may refer you to the Bail Accommodation Support Scheme who will help you find an address that is suitable. You can also contact NACRO’s Resettlement Advice Line on 03001231999 for further advice.

Our Housing Advisors will support you to understand both your emergency and long term options. We will work closely with probation and prison teams to support you to find a suitable accommodation offer.

Help if you are over 55 and are homeless or threatened with being made homeless

If you are over the age of 55, you are eligible to apply for accommodation that is sheltered. Sheltered housing is accommodation specifically designed for older people to allow them to live independently.

It usually consists of self-contained flats with communal facilities. In most cases, it’s available to people aged over 60, although some schemes may be open to those over 55 years old. When used exclusively for older people, it’s sometimes called retirement housing. If the accommodation is part of a care home complex, it's also known as close care.

Housing Advisors will support you to apply for Sheltered Accommodation via our Housing Register, Housing for You. You can read some more information on how this works on the Housing for You website.

Read more …Homelessness

small change Big Difference

What is the small change Big Difference campaign? 

We want to help end homelessness for good. Together with charities, housing providers, and different organisations we are working hard to do just that.

We know you want to play your part too and we are often asked by people what they can do to help.

Wychavon works in partnership with many organisations to help prevent people from sleeping rough in the first place, and to make the long-term changes needed to get them off the streets for good if they do find themselves in that situation.

The small change Big Difference campaign aims to highlight this work and encourage people to donate to projects already working to improve the lives of those on the streets or at risk of ending up there. It is a safe and secure way for you to help fund practical support to people sleeping rough in our district. If  everyone gives whatever they can afford in a way that will make the biggest impact, then that small change can add up to a really big difference.

We also want to encourage people to tell us where they see rough sleepers using the Street Link service, so our outreach team can find those people and begin supporting them.

Charities supporting the campaign

There are lots of charities working to support those who are homeless, including rough sleepers. On this page we have listed three local projects we are working with and how they will spend whatever money you donate to benefit local people in need.

Any money you give will go directly to the charities to help fund their work. Wychavon will not receive a penny of your donation. A small percentage – usually less than 1p but it will vary depending on the donation platform used – will be taken by the various donation platform providers. So almost 100% of what you give will go straight to projects working to help those who are homeless.

If you are charity in the Wychavon area working to support people sleeping rough and would like to be involved in the campaign then please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Local projects working to tackle homelessness and rough sleeping

Below you will find information on the four charities currently supporting the campaign, the work they do in our area to support people sleeping rough and links to donate directly to support their work.

St Basils Youth Homeless Project in Evesham

Together with youth homelessness charity St Basils, we have bought a property in Evesham that will provide accommodation for young people at risk of sleeping rough. Together we identify those who are at risk and refer them to the project which provides them with a roof over their head, as well as a range of support. This includes basic budgeting and life skills as well as help with other issues someone may have.

Young people stay with the project for 6 to 18 months before they can move on with the skills they need to live independently in private accommodation.

Watch our video below to find out more about the St Basils Youth Homeless Project in Evesham.

pdf  Download a transcript of the St Basils Evesham Young Homeless Project video. (124 KB)

DONATE TO THE ST BASILS EVESHAM YOUTH HOMELESS PROJECT

Maggs Day Centre

Maggs runs day centres in Worcester and Malvern. People sleeping rough on the streets of Wychavon are often referred to one of these day centre for help.

They provide homeless people somewhere warm and dry to go as well as access to the basics we all take for granted – a safe place to be, toilets, showers, a hot drink and someone to talk to. They also provide hot meals, clothing and mentoring and support for those ready to make changes to get off the streets and back into mainstream community life.

Read about how Maggs Day Centre helped turn one rough sleeper’s life around.

Donate to Maggs Day Centre

Caring Hands in the Vale

Caring Hands in the Vale was founded in 2003 as part of Evesham Christian Centre and became an independent charity in 2016.

It supports people who are homeless, and at risk of homelessness, by offering food parcels, toiletry packs, bedding, clothing and blankets for free, depending on their circumstances. For those who are on the streets, they also have sleeping bags and backpacks available.

They also offer hot meals twice a week at the Caring Hands Diner. They are also developing a new project – The Lighthouse – which will become a drop-in centre. As well as offering everything they already do, this will allow them to provide advice and support sessions including access to IT facilities, a health hub, shower, laundry, lockers for the homeless, haircuts, and provide a ‘care of address’.

Find out more about The Lighthouse and the work of Caring Hands in the Vale.

Donate to Caring Hands in the Vale - The Lighthouse Project

Caring for Communities & People (CCP)

Caring for Communities and People (CCP) is a charity that exists to prevent the causes and reduce the effects of homelessness, family breakdown, and exclusion. 

They run the Worcestershire Homelessness Prevention Service (HoPES) on behalf of councils, including Wychavon. The service is for single people and childless couples across Worcestershire who are at risk of homelessness. They advice and support for tenancy issues, housing rights and homelessness, budgeting and benefit take-up, housing-related debt, training and employment, as well as health and wellbeing support and social and community inclusion.

Find out more about the work of Caring for Communities and People (CCP).

DONATE TO CARING FOR COMMUNITIES AND PEOPLE

How can I help?

You can help those sleeping rough by doing one or all of the following things:

  • Donate to the charities involved in the Small change Big difference campaign.
  • Use Street Link to tell us if you see someone sleeping rough. Our outreach team will go out and find the person and begin a conversation with them. By building trust and a relationship with someone we hope they will eventually accept our offer of help to get them off the streets for good.
  • Volunteer your time with one of the charities involved in the campaign. You can contact them directly to find out what opportunities there may be.

Rural Lettings Policy 2021

Approved date - 26 January 2021

Use the links below to find the information you need:

Purpose

The purpose of this policy is to ensure that an applicants’ local connection to a parish/grouped parish or adjoining parishes/adjoining grouped parishes within the district is taken into account before allocating rented or intermediate affordable housing in rural parishes.

The policy ensures that applicants with a local connection to the parish/grouped parish and adjoining parishes/adjoining grouped parishes will receive priority when an affordable home is being let or sold there. This will apply on first and all subsequent lettings or sales.

An exception to this is where there is evidence that new shared ownership properties, and also shared ownership properties with existing planning permission, are funded by Homes England grant on a non-rural exception site. These properties will be exempt from local connection criteria in accordance with the Homes England Capital Funding Guide.

The allocation of affordable housing is controlled through a s106 legal agreement.

When affordable housing in a rural area (i.e. not in any of the towns, except Upton upon Severn and Tenbury Wells) is let or sold, first priority will be given to those applicants who can demonstrate a connection to the parish/grouped parish within which the new build affordable housing is located.

If no applicants with a local connection to the parish/grouped parishes apply then priority will be given to those who have a local connection to adjoining parishes/adjoining grouped parishes within the relevant district council area (as shown in maps in Appendices 1 and 2).

Applicants with a priority due to having a local connection to the parish or adjoining parishes will be considered for an allocation through the allocations policy based on their circumstances and housing need.

Grant funded shared ownership properties will be allocated and sold in accordance with the Homes England Capital Funding Guide requirements.

This Rural Lettings Policy will apply to all s106 agreements made after the date when the policy was approved. S106 agreements prior to this date will not be amended and re-lets of existing stock will not be subject to this policy unless it is a requirement of the existing s106 agreement for the site.

This Rural Lettings Policy applies to the following affordable housing tenures:

  • Social rent
  • Affordable rent
  • Shared ownership
  • Fixed equity (also known as Discount Market Sales)
  • Entry level homes for first time buyers and renters
  • Any other intermediate affordable housing products

In the case of shared ownership, the policy ceases to apply in the event a tenant/occupier purchases 100% of the freehold to their property. For most shared ownership properties there will be a limit on staircasing in rural areas.

Urban extensions will not be covered by this policy. Other large sites of over 100 dwellings may also not be covered based on housing needs evidence at the time.

This is to be at the discretion of the Director of Housing and Communities in consultation with the relevant portfolio holder.

Qualifying persons

A qualifying person will:

  • be registered on “Housing for You”, the council’s statutory housing register (rented only). Anyone seeking intermediate affordable housing (such as shared ownership or fixed equity) will not be required to register on “Housing for You”. They will only need to complete the relevant applications to the properties they are seeking to buy.
  • be in need of affordable housing
  • have demonstrated a connection with the parish/grouped parish in accordance with the local connection criteria below (except in the case of grant funded shared ownership properties as these properties will be exempt from local connection criteria in accordance with the Homes England Capital Funding Guide)

Local connection criteria

In order to have local connection applicants will demonstrate one of the following local connection criteria:

  • Lived in the parish by choice for 6 out of the last 12 months or 3 out of the last 5 years,
  • Have close family (mother, father, sibling, adult son or adult daughter) living in the parish by choice for at least the previous five years
  • Be in permanent paid employment in the parish
  • A local connection to the parish as a result of special circumstances (subject to approval by the Housing Services Manager).

To the extent that no applications are received from a qualifying person who has a local connection to the parish/grouped parish or the adjoining parishes/adjoining grouped parishes, then any applicant with a connection to the relevant district will be considered.

To the extent that no applications are received from a qualifying person who has a local connection to the relevant district then applicants’ resident in the UK will be considered. (See Appendix 3 for timescales relating to this cascade mechanism).

Please note, sometimes there may be a need to add further layers to the cascade, for example where a neighbouring district is in close proximity to the parish and should be given priority following the relevant district council. If this is necessary it would be agreed by a senior member of the planning team.

Statutory allocations scheme

The allocation and letting of affordable housing in the district is in accordance with the council’s statutory allocations scheme “Housing for You” which has been approved by councillors.

Read Wychavon’s statutory allocations scheme [INSERT LINK].

The statutory scheme is designed to assess housing needs in accordance with the ‘reasonable preference’ criteria set out in section 167 (2) of the Housing Act 1996.

Malvern Hills Parish map for the purpose of local connection cascade

Below is the Malvern Hills Parish map for the purpose of local connection cascade.

Malvern Parish map for the purpose of local connection cascade

Wychavon map for the purpose of local connection cascade

Below is the Wychavon map for the purpose of local connection cascade.

Wychavon map for the purpose of local connection cascade

Timescales for applying the Local Connection cascade

Appendix 3 sets out the councils’ expected timescales for moving from one part of the cascade to the next. This will guide council and registered provider officers in terms of operational practice and ensure effective monitoring as follows:

  • For initial lets of rented properties, advertising can commence and pre-offers can be made to those with a local connection to the parish/grouped parish prior to handover to the registered provider. In the event that there are not enough applications from residents with a local connection to the parish/grouped parish, then the cascade can not start until handover to the registered provider. This is because it can be a significant amount of time between new properties being marketed and handover and every opportunity to meet the needs of parish/grouped parish residents must be taken.
  • For re-lets of rented properties, the property can be advertised via the statutory allocations scheme “Housing for You” when notice to terminate the tenancy is received from the existing tenant.
  • For initial sale of intermediate home ownership products, advertising to seek expressions of interest and exchange of contracts can commence prior to handover with applicants who have a local connection to the parish/grouped parish.

In the event that there are not enough applications from residents with a local connection to the parish/grouped parish, then the cascade cannot start until handover to the Registered Provider.

This is because it can be a significant amount of time between new properties being marketed and handover and every opportunity to meet the needs of parish/grouped parish residents must be taken.

The property should be advertised via the statutory allocations scheme “Housing for You” as part of any wider package of promotion as follows:

  • For re-sales of intermediate home ownership products, advertising can commence at the point the value has been agreed between the relevant parties, e.g. the council must agree fixed equity valuations. The cascade will start when the property has been advertised. Properties should be advertised via the statutory allocations scheme “Housing for You” as part of any wider package of promotion.
  • Properties are to be advertised for a period of 8 weeks after handover, to enable a minimum 2 or 3 bid opportunities for applicants. The adverts can extend to cover the relevant district for the full 8 week period.

During this period, priority will be given to applicants based on the local connection cascade, as follows:

  1. Local connection to the parish/ grouped parish that the site falls within
  2. Local connection to adjoining parish/adjoining grouped parishes
  3. Local connection to the relevant district

It is not expected that registered providers would allocate to those with a local connection to one of the adjoining parishes until week 3 and 4 of advertising. Even then, registered providers are expected to prioritise any applicants who bid, as set out above.

It is not expected that registered providers would allocate to those with a local connection to the district until weeks 5 -8 of advertising. Even then, registered providers are expected to prioritise any applicants who bid, as set out above.

After 8 weeks of advertising, the property may be allocated to an applicant registered on the statutory allocations scheme (where required) who has a need for affordable housing and is resident in the UK.

This policy has been revised and agreed on 26 January 2021.

Dodderhill Housing Needs Survey

Analysis of Survey Results

September 2021

Wychavon District Council has undertaken a housing needs survey of the Parish of Dodderhill.  

1142 paper surveys were sent to households within the Parish of Dodderhill. Included was a prepaid envelope, to enable residents to complete and return the survey free of charge. It also provided an option to call and speak to a member of the Housing Services Team or complete online through a web link.

We also promoted the survey through the Wychavon Facebook page run through the Communications Team at the council.

The post stated: We are conducting a Housing Needs Survey in the Parish of Dodderhill, paper surveys including an online link are being sent out to all households within the Parish. We would encourage residents within the Parish to respond to show the true housing need for their area. Closing date for responses is 15 August 2021. Visit https://www.smartsurvey.co.uk/s/Dodderhill/ to take part.

Facebook

There were five posts shared on Facebook. They received the following engagement:

2 likes, 0 comments, 2 shares and 2,964 people reached

Twitter

There were five posts shared on Twitter. They received the following engagement:

2 likes, 0 comments, 5 retweets and 2,627 people reached

Response Rate and Reliability

The deadline for responses to this survey was 15 August 2021. In total 186 valid responses were received, showing a response rate of 16.2%.   

With a 95% reliability factor the data is to be true to a margin of error + / - 7.0%.  

To be deemed accurate a plus / minus percentage figure should be between 4% and 8%, this survey has scored +/- 7%, so would be deemed statistically accurate. This means that if the survey was repeated with the same methodology, the results would show within +/- 7% of those which are shown within the results of this survey.

The smaller the margin of error, the more confidence you may have in your results. The bigger the margin of error, the further they can stray from the views of the total population surveyed.

As part of the data cleansing process, we check IP addresses for no duplicates (the link from Smart Surveys is set up to only accept one response per IP address). We also check for duplicate responses to eradicate any duplicates. Following successful checking, no responses were removed as duplicates during this process.

We received 117 postal responses (63% of total responses) and 69 online responses (37% of total responses).  

Analysis

How many bedrooms does your current home have?

The majority of respondents stated that they were currently living in a property with 4 or more bedrooms (41%), then 3 bedroom (37%), 2 bedrooms (16%) and 1 bedroom (6%)

What type of home do you live in?

85% of respondents stated that they lived in a house, 11% stated that they lived in a flat/apartment, 3% bungalow and 1% stated “Other.” Their responses were:

  • Barn conversion
  • Annexe  

No respondents stated that they lived in a mobile home or static caravan / park home.

Do you...

  • 40% of the respondents stated that they owned their home outright, with a further 37% stating that they owned their own home with a mortgage.  
  • 1% (2 respondents) stated that they owned a shared ownership.
  • 16% stated that they rent from a housing association
  • 4% from a private landlord, and 1% stated they are lodging with friends or family.

Three respondents stated “Other” (1 %), one stated the following:

  • Live within a trustees property
  • Live in an annexe
  • Live in a property my daughter owns  

Do any of the following apply to any members of your household?

This question is determined to find a local connection or need to live in the Parish due to immediate family or employment for example. This is line with the South Worcestershire Allocations Policy for the allocation of affordable homes.

One hundred and seventy (170) respondents stated that they currently live in the Parish of Dodderhill (91% of all respondents).

A further 7% of all respondents stated that they had employment within the parish, 2% stated that they cared for a family member in the parish and 13% of respondents stated that they also had immediate family living within the Parish.  

Households were able to select one than more local connection to the Parish.

Your Future Need

Are you or anyone in your household likely to need alternative housing?

Forty-one (41) households stated that they were looking for alternative accommodation within the next five years (22% of all respondents).

All of those respondents who stated that they wished to move in the next 5 years, did meet the local connection criteria of living in the Parish for 6 out of the last 12 months, or 3 out of the last 5 years.

What might prevent you from fulfilling your future need?

Respondents were able to select all options that applied.

  • 58% stated that there is a lack of suitable properties
  • 24% stated that they are not able to afford suitable properties
  • 12% stated that they were saving to purchase a property
  • 6% stated “Other” and provided the following responses: (1) medical need, (2) looking to move out of area and (3) cannot secure 2 bed accommodation with our current housing association.

Would you prefer to?  

  • 27 households (67%) stated that they would like to buy on the open market
  • 10 households (24%) stated that they would like to rent from a housing association
  • 3 households (7%) stated that they would like to buy a shared ownership or discount market sales property
  • 1 household (92%) stated that they would like to buy a starter home.

No responses were received anyone wishing to private rent, self-build or rent to buy.

What is your total gross annual household income?

  • 7 households (21%) stated less than £20,000
  • 8 households (25%) stated £20,000 to £29,999
  • 2 households (6%) stated £30,000 to £39,999
  • 3 households (9%) stated £40,000 to £49,999
  • 6 households (18%) stated £50,000 to £59,999
  • 7 households (21%) stated £60,000 or over

Eight (8) respondents did not wish to state their household income.

What deposit can you afford?

This question received responses only from those wishing to own their own home, through buying on the open market or affordable home ownership tenures.  

  • 5 households (25%) stated £3,000 to £9,999
  • 3 households (15%) stated £10,000 to £19,999
  • 3 households (15%) stated £20,000 to £29,9999
  • 1 household (5%) stated £40,000 to £49,999
  • 8 households (40%) sated more than £50,000

Eight (8) respondents did not wish to state their household income.

What deposit can you afford?

This question received responses only from those wishing to own their own home, through buying on the open market or affordable home ownership tenures.  

  • 5 households (25%) stated £3,000 to £9,999
  • 3 households (15%) stated £10,000 to £19,999
  • 3 households (15%) stated £20,000 to £29,9999
  • 1 household (5%) stated £40,000 to £49,999
  • 8 households (40%) sated more than £50,000

Eleven (11) respondents stated that they did not wish to state the amount of deposit they had available to them as a deposit.   

Five (5) respondents stated that they have under £10,000 deposit, and these responses are based on four (4) respondents wanting to purchase on the open market, and one (1) to buy a starter home. All five respondents stated that they were looking to purchase a home up to the value of £199,999.  

It must be noted that these respondents may have to consider another form of tenure to meet their affordability based on income and deposit.  Some high street lenders are offering a 5% deposit mortgage scheme.

If owner occupier accommodation including low-cost home ownership at what price range can you afford to purchase?

This question received responses only from those wishing to purchase their own home, through the open market, self-build, or affordable home ownership tenures.  

  • 11 households (50%) up to £199,999
  • 3 households (14%) stated £200,000 to £249,999
  • 2 households (9%) stated £250,000 to £299,999
  • 1 household (5%) stated £300,000 to £349,999
  • 5 households (23%) stated £400,000 plus

Nine (9) respondents stated that they did not wish to state the amount that they could afford.

If rented accommodation is required, what amount can you afford to pay on a monthly basis? This was completed by those seeking rented accommodation only.

Rent from a Housing Association

  • 3 households (30%) stated less than £400 per month
  • 2 households (20%) stated £401 - £500 per month
  • 2 households (20%) stated £501 - £600 per month
  • 1 household (10%) stated £601 - £700 per month
  • 2 households (20%) stated £801+ per month

Is your Parish….? Respondents were able to select all that applied to their household.

Respondents were asked if the parish was a nice place to live, 176 out of the 183 respondents (96%) stated that it was. Three (3) respondents did not provide an answer to the question.

  • 72% of respondents stated it was a friendly Parish to live within
  • 46% respondents stated that the Parish had a good community spirit
  • 7% of respondents stated that they felt crime was an issue in the Parish
  • 41% of respondents stated that they felt the Parish is a sought-after location
  • 37% of respondents stated that they felt the Parish has a balanced and varied population

Over the past three years, do you feel that your parish has:

  • The majority (60%) stated that the Parish had not changed in the last 3 years
  • 30% stated they believed that the Parish had changed for the worse
  • 10% felt that the Parish had changed for the better

How much of a problem is traffic congestion?

  • 47% felt that it was a regular problem
  • 40% stated it was an occassional problem
  • 13% of respondents did not feel that traffic caused a problem

How much of a problem is parking?

  • 45% felt that parking was not a problem
  • 30% stated that they felt parking was an occasional problem
  • 25% felt that parking was a regular problem

How much of a problem is speeding?

  • 54% felt that parking was a regular problem
  • 33% stated that they felt parking was an occasional problem
  • 13% felt that parking was not a problem

What is access to public transport like in your parish?

  • 54% stated that they believed public transport was regular
  • 29% felt that there is no access to public transport
  • 17% felt that there was irregular access to public transport

If regular public transport were available how often would you use it?

  • 47% stated that they would never use public transport.
  • 36% stated that if public transport was available that would sometimes use it
  • 17% stated that if public transport was available they would use it frequently

Key Worker Accommodation

Do you meet the definition of a key worker?

Forty-five (45) households (24% stated that they met the definition of being a key worker.

What is your total gross annual household income (including all other benefits)?

  • 6 households (17%) stated less than £20,000
  • 7 households (20%) stated £20,000 to £29,999
  • 2 households (6%) stated £30,000 to £39,999
  • 1 household (3%) stated £40,000 to £49,999
  • 8 households (23%) stated £50,000 to £59,999
  • 11 households (31%) stated over £60,000

Ten respondents did not wish to state their household income.

Do you require alternative key worker accommodation in the future?

Three out of the forty five key workers (7%) said that they would need alternative accommodation in the future.

What type and size of accommodation do you require?

  • 1 household required a 3 bed house, buy on the open market to a value of £250,000 to £299,999
  • 1 household required a 2 bed house, to rent from a housing association (rent not defined)
  • 1 household required a 2 bed house, to rent from a housing association for a monthly rental of £500 to £599 per month.

Affordable Housing

Would you support a small affordable housing development for local people in your parish or surrounding parishes?

Seventy-seven (77) households (41%) said that they would support affordable housing within their parish or the surrounding parishes. A further one hundred and nine (109) 59% stated that they would not support affordable housing.

How many houses do you feel would class as a small affordable housing development?

  • 32 households (42%) stated 10 or less
  • 21 households (27%) stated between 11 and 20 units
  • 9 households (12%) stated between 21 and 30 units
  • 15 households (19%) stated more than 30 units

Housing Register

As at 13 October 2021, Housing For You data showed that there were 1373 households registered with a banding which indicates that they have a local connection to the Wychavon District. These households have the following bedroom need:

1 bed – 715

2 bed – 402

3 bed – 193

4 bed – 58

5 bed – 5

As at 13 October 2021, there were 27 households registered with local connection to Dodderhill. These households had the following bedroom need:

1 bed – 11

2 bed – 12

3 bed – 4

Do you currently have a live housing application through Housing For You?

In total 9 households (5%) stated that they had a current application through Housing For You, the remaining 177 (95%) of respondents did not have a current application.

Community Led Housing

Would you support a Community Led Housing development for local people in the parish?

  • 74 households (40%) stated that they would support Community Led Housing within the Parish
  • 112 households (60%) stated that they would not support Community Led Housing within the Parish

What communal facilities would you like to see included in a development?

  • 58 households (23%) said that they would like a garden
  • 60 households (23%) stated that they would like car parking
  • 10 households (4%) stated that they would like a guest flat
  • 14 households (5%) stated that they would like an office or computer facilities
  • 29 households (11%) stated that they would like washing / drying facilities
  • 22 households (9%) stated that they would like cooking facilities
  • 27 households (11%) stated that they would like an indoor area for social events
  • 35 households (13%) stated that they would like wifi access
  • 2 households (1%) stated “Other” and both stated “Shop.”

What involvement would like you like to have in the project?

  • 2 households (10%) would like to be involved in project development
  • 2 households (10%) would like to be involved in the design
  • 1 household (5%) would like to be involved in construction
  • 4 households (20%) would like to be involved in project management
  • 1 household (5%) would like to be involved in the legal side of the process
  • 2 households (10%) would like to be involved in financial advice / guidance
  • 1 household (5%) would like to be involved in marketing / publicity
  • 4 households (20%) would like to be involved in property maintenance
  • 3 households (15%) would like to be involved in ongoing management after the project completion.
  • 16 households stated that they were unsure if they would like to get involved.

Do you have any additional comments about Community Led Housing developments?

  • Inadequate facilities at the moment, so insufficient to support such developments.
  • We have too many houses already.
  • The Parish over the past few years has had more than average housing development with zero infrastructure improvements.
  • We do not need any more houses in Wychbold as there have been new estates built already
  • No, there seems to be numerous places to rent in the area.
  • The roads cannot cope with any more housing
  • I do not agree with any housing developments on green belt land such as the Chateau Impney’s latest proposal as there have been far too many houses built in the Droitwich area over the past few years without the infrastructure being increased. No more houses until infrastructure is increased to the level it needs to be for the area.
  • There is already enough affordable housing in Wychbold. Wychbold has grown massively over the past 20 years and there are very few employment opportunities or infrastructure. Wychbold consists almost entirely of housing. The fact that it is on junction 5 of the M5 means that far from encouraging sustainable modes of travel, Wychbold encourages people to hop onto the M5 in their cars for work purposes or clog up the A38 that runs through the locality. Community housing would be better placed in town centres where there is an abundance of vacant premises which could be converted and much better local job opportunities and infrastructure, making car usage largely unnecessary.
  • I consider that the Parish has ample Community Led housing
  • Do not want land built on, area needs to remain green and ensure facilities not overrun and keep its village status. There is enough housing currently.
  • In favour of mixed tenancy/tenure developments, not solely for social rent. We already have too many social rented housing in the area of Wychbold
  • The one at Bradley Green looks interesting but I would prefer somewhere near to local facilities and not in the countryside.
  • Too many houses already in the area. Lots of new houses and lots of houses built that are being used for Air BNB.
  • Wychbold has already been over developed. The infrastructure isn’t there to support more housing.
  • There would appear to be plentiful community housing already within the village with new stock added in the two recent developments
  • Some people who have lived here for a long time are not welcoming to new residents and affordable homes.
  • Use homes already in existence before building more and using green space
  • If it was along the lines of a retirement village, like the Bromford Housing and Mcarthey and Stone, are strong examples and would free up family housing.
  • Wychbold is overpopulated and roads cannot cope, nor can the schools or the doctors.
  • I think we have had enough development over the last 3 years
  • Infrastructure for schools, doctors, roads to accommodate extra traffic. As long as proper infrastructure is put in place before house building starts. When work started on Weston Hall Road, traffic was awful.
  • We have enough new homes in our area which already cause traffic issues and parking problems. We cannot sustain any more development.
  • No, this village has become too full of affordable housing. When will enough be enough?
  • They lead to more traffic and parking problems.
  • Our village is already overpopulated as a village and losing its identity. We also support all ages for social housing right through to bungalows and residential care facilities for the elderly. The village has more than doubled in size and no further facilities doctors etc.
  • Need more council houses and less private houses

About the Parish of Dodderhill    

Ward Profile

The Parish of Dodderhill includes the following parishes:

  • Dodderhill
  • Upton Warren

The total population is 2484, split by 1403 male and 1445 female.

The total population is split 22.3% as under 20, 58.2% aged between 20 and 64 and over 65, 19.5%.

The Parish of Dodderhill has increased by 396 people (+16.2%) between 2011 and 2018.

The housing tenure is split by:

  • 324 (33%) homes owned outright
  • 406 (42%) homes owned with a mortgage
  • 83 (8%) homes which are rented privately
  • 152 (15%) homes are rental at an affordable rent
  • 22 (2%) are listed as “Other.”

This data is relating to the 2011 Census

The housing type is split by:

  • 440 detached homes (43%)
  • 286 semi detached homes (28%)
  • 178 terraced homes (17%)
  • 115 flat/maisonette (11%)
  • 10 caravan / mobile home (1%)

This data is relating to the 2011 Census

Housing Market

We assessed the properties purchased on the open market within the Parish of Dodderhill.  

Purchases on the open market in Dodderhill

Within the last 12 months, twenty-one (21) properties have been sold. The average price of these properties sold within the previous 12-month period is £272,857.14. This is slightly lower than the ward profile average of £316,795.00

The property prices ranged from £164,000.00 to £480,000.00.   

Currently on the market

When looking at properties for sale in Dodderhill (within 1 mile of the Parish), as of the 15 October  2021l, 3 properties were listed for sale, with a maximum value of £395,000 and minimum value of £250,000. This provides an average house price of £323,333.33 This is much higher than the average ward sales price of £316,795.00.

Properties available ranged from 4-bedroom house, to a 1 bedroomed cottage.    

Private Rental

When looking at properties for rent in Dodderhill (Within 1 mile of the Parish), as of the 15 October, the following two properties were available. One being a 4 bed semi detached property for £1000 per month and a one bed retirement property for £640 per month.

Conclusion

The survey received a response rate of 16.2% showing a margin of error to 95% as + / - 7.0%.

It is possible that not all residents with a housing need will have responded, although a paper survey was sent to all households within the Parish. A copy of this can be seen in Appendix One.

The survey has identified forty-one (41) households stated that they were looking for alternative accommodation within the next five years (22% of respondents). Of these:

  • Twenty-seven (27) stated that they would buy on the open market
  • Ten (10) would rent from a housing association
  • One (1) stated they would buy a starter home
  • Three (3) stated that they would like to purchase a discount market sales or shared ownership property

Three keyworkers confirmed that they would require additional housing:

  • 1 x 3 bed house, buy on the open market, with a budget of £250,000 to £299,999.
  • 1 x 2 bed house, rent from a housing association (no monthly rental amount disclosed)
  • 1 x 2 bed house, rent from a housing association, with rent of £500 - £599 a month

For a full breakdown of the housing requirements by tenure and bedroom need, please request a copy of the full report from the Housing Strategy and Enabling Team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Cost of living support

In this section

We know times are hard right now. On this page you will find a range of information to help you access support and advice to support you with the rising cost of living.

You can also get more help from the Government's Help for Households website.

Use the links below to find the information you need:

Claiming benefits

If you are struggling financially then make sure you are claiming all the money you are allowed to.

Use the Government's benefits calculator to see what you could claim. This should only be used as a guide and the results may differ from what you are actually offered.

Pension credit

About a third of eligible pensioners are missing out not only a top up to their monthly income but also help with other costs such as heating bills, housing costs, council tax, NHS dental care and if you are over 75 you can get a free TV licence.

If you, or someone you know, are of pensionable age please check to make sure you are claiming the money you are entitled to.

Check if you qualify for pension credit.

­Help with housing costs

Housing Benefit financially covers both housing association rents and privately rented accommodation. You may be able to claim for help to pay the rent for your home if you or someone who lives with you are on a low income.

Find out more about applying for Housing Benefit.

Housing Benefit will not cover heating, hot water, energy or food. If you need help, use a benefits calculator to check what else you might be entitled to.

If your Housing Benefit does not cover all your rent, you might be able to get extra money from our Discretionary Housing Payment scheme. Read the Government’s factsheet on Discretionary Housing Payments.

Our housing team can also offer advice and support. You can contact them by calling 01386 565000 (option 5 for general housing needs) or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Help with Council Tax bills

If you are struggling to pay your Council Tax then please get in touch with us as soon as possible so we can discuss your options.

If you are on a low income or claiming benefits then you may qualify for Council Tax Support which can reduce your bill. This applies whether you own or rent your home and whether you are unemployed or working.

There are other discounts you may qualify for and you can also ask to spread your payments over 12 months instead of 10 to lower the monthly cost, although the total bill remains the same.

Find out more about applying for Council Tax Support.

Help with energy bills

Help with energy bills

Charis Grants - Utility Companies Energy Fund

Charis partner with several energy companies to support households who may be struggling, through the Charis Let’s Talk Energy Fund. The fund may be able to help people in England, Scotland, or Wales with freestanding appliances. Visit: www.charisgrants.com

If your supplier isn’t listed above then, currently Charis don’t work with them.

Act on Energy

Act on Energy has money available to support people in certain circumstances with their energy costs. To find out more follow the link or call the Act on Energy free advice line on 0800 988 2881.

Talk to your energy supplier if you are struggling to pay. Certain energy suppliers offer grants to customers to help with their bills.

You can also read our energy saving tips to help cut back on your energy use and save money.

British Gas Energy

The British Gas Energy Support Fund is open to British Gas customers with credit or pre-payment meter accounts. The fund offers grants to write off energy debt between £250-£2,000.

The Individuals and Families Fund is open to customers with a pre-payment meter, that have an energy debt of up to £2,000.

The British Gas Energy Trust supports both British Gas Customers and non-British gas customers to clear energy bills debt. Find out more about grants from the British Gas Energy Trust.

Octopus 'Oct Assist Fund'

The £30m Octo Assist fund has targeted support to customers in need, from standing charge holidays to electric blankets. Find out more: Struggling to Pay 

To apply: Octopus Energy website

Eon Next Energy Fund

The E. ON Next Energy Fund has been created to help our customers (including Sainsbury Energy) who are experiencing financial hardship and are struggling. There are two ways this fund can help and support you:

The first option is to help with paying your gas and electricity bills through grants, helping you to become financially stable and more importantly, getting you back in control of your finances.

The other option is to provide a replacement appliance such as a cooker, fridge, fridge-freezer or washing machine if yours has broken or poor condition.

Visit: www.eonnextenergyfund.com; call 0808 501 5200 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

If you receive the guaranteed credit element of Pension Credit or are on a low income with high energy bills, then find out if you qualify for the Warm Homes discount. 

Information on energy bills support for people living in a park home, houseboat, off-grid or paying electricity as rent, can be found on the Government's website.

Other sources of additional financial support with energy bills can be found on the Government's website:

Free home energy efficiency improvements

We are offering to fund energy efficiency improvement work costing up to £25,000 for households with a combined income of £30,000 or less and living in a property with an Energy Efficiency Rating of D or below.

Find out more about free energy efficiency improvements from Wychavon.

Making your home more energy efficient

If you can afford to do so, another way of potentially cutting your energy bills is to improve the insulation of your home or install renewable technology like solar panels. If you do not qualify for help under Wychavon's scheme, then you may still be able to get help from other sources.

The Government is providing funding up until 2025 to replace your boiler with a greener alternative that, depending on your circumstances, could also save you money long-term. The scheme offers £5,000 off the cost and installation of an air source heat pump or a biomass boiler or £6,000 off the cost and installation of a ground source heat pump.

Act on Energy can offer you advice on what energy efficiency grants you qualify for. You can also find out more about the Government’s Boiler Upgrade Scheme on their website.

The Government has also announced its £1 billion ECO+ scheme. This will fund energy efficiency measures, such as insulation, for those on low incomes living in some of the least energy efficient homes and in lower Council Tax bands. The scheme will run from April 2023 until March 2026. We will update this page with more information when we have it.

Use the Government's energy efficiency calculator to find out how much it would cost to upgrade your home.

Information on how to use central heating controls effectively

Knowing how to use your heating controls effectively could save you money. Quick videos are guides are available using the links below. If you’re still unsure, you can search online for your boiler/heating controls manual for more information. Simply search for the the manufacturer and model to find the manual.

Help with water bills

Severn Trent Trust Fund can consider making a grant to meet water and/or sewerage charges due to Severn Trent Water if you are in hardship and unable to pay.

The Trust can also help with water or sewerage charges which are collected by other companies or organisations on behalf of Severn Trent Water.

In certain cases, the Trust can also consider giving some help to meet other essential bills, household needs or priority debts.

Other schemes are also available:

Find out more about support paying your water bill from Severn Trent or call them directly on 0345 7500 500.

Help with broadband and mobile phone bills

If you struggling to afford your broadband or mobile phone bill, and are you are receiving certain government benefits, you may be able to get a lower cost broadband or mobile phone package, known as a social tariff.

View social tariff broadband and mobile phone offers on the Ofcom website.

Help accessing food

If you are struggling to afford food then please visit the Worcestershire Community Services Directory which can direct you to support available. Additional support is available during the school summer holidays for children receiving free school meals and vulnerable families. Go to the next section on this page information.

Your local food bank may be able to help provide you with an emergency food parcel but you will need to be referred. If you can’t afford food then please call the Trussell Trust’s free helpline on 0808 208 2138 to talk to a trained Citizens Advice adviser. They will talk you through the issues you are facing, provide support and issue you with a food bank voucher if needed.

Community pantries fridges and larders operate in Droitwich Spa, Evesham and Pershore. They offer free or low cost food to people, regardless of their situation, and unlike food banks, you do not need to be referred. The aim of many of these is to stop as much food as possible from going to waste. Find out where they are located and opening times by clicking on the links below.

Droitwich area:

  • Droitwich CVS are able to make referrals to Droitwich Spa Food Bank which is open on Tuesday mornings and Friday afternoons. Please visit Droitwich CVS Website or call into the office at The Old Library Centre, 65 Ombersley Street East, Droitwich Spa, Worcestershire WR9 8QS or Tel 01905 779115.
  • Moving Forward is a Droitwich CVS project based at Westlands Community Hall, Meadow Way, Westlands, Droitwich Spa, Worcestershire  WR9 9BF and can also make referrals to Droitwich Spa Food Bank. A Community Fridge is also operated by Moving Forward and is open Monday and Friday mornings and Wednesday afternoons. No referral is needed. For more information about the Community Fridge or for a food bank voucher please visit the Moving Forward Westlands Community Fridge web page or call 07562 009906.
  • Droitwich Community Pantry and Fridge - Visit Droitwich Community Pantry and Fridge Facebook page - Droitwich Baptist Church, Ombersley Street East, WR9 8QS - 07546 553835 - No referral required

Evesham area:

Pershore area:

  • Pershore Community Cupboard - Pershore Baptist Church, Broad Street, Pershore, WR10 1AY - 01386 556088 – No referral required

School holiday food and activities

Please visit Worcestershire County Council's Holiday Activities and Food page for more information.

Help with childcare costs

Over a million families in the UK are entitled to support with the costs of childcare from the government, but many are missing out because the childcare providers in their area haven’t signed up to accept the various offers.

See if you qualify for help with childcare costs on the Childcare Choices website.

Welfare Assistance Scheme

The scheme aims to assist vulnerable people where extraordinary circumstances have left them unable to meet their immediate welfare needs, and they require help to maintain their independence or where assistance is required with re-settling into the community.

All applicants fairly and equitably, with full consideration given to their circumstances. Consideration will be given to the nature, extent, and urgency of the need in every case where an application for assistance is made. The scheme will signpost applicants to alternative sources of support where possible to protect the remaining funds for residents in the greatest need.

The fund is limited, and not all eligible applicants will be successful, for example if there is no further funding available for the financial year.

A summary of the changes are below:

Pre 2024/25 Post 2024/25

Resettlement Support (homeless customers only) 

  • £80 furniture grant 
  • Under Counter Fridge & Microwave 

Resettlement Support: 

  • Deposit Loans
  • Rent in Advance
  • Essential White Goods
  • Essential Furniture & Starter Packs 

 

Crisis Assistance:

  • Foodbank Referrals
  • Emergency Energy Vouchers
  • Essential Furniture
  • Essential White Goods Help with Rent Arrears

The pdf Wychavon District Discretionary Welfare Assistance Scheme (DWAS) document (416 KB) sets out the eligibility criteria, which is applied when assessing applications for support.

The Discretionary Welfare Assistance Scheme is open.

Applications are by online form or via telephone appointment with customer services.

DWAS Application form

Discretionary Welfare Assistance Scheme (DWAS)

Crisis and Resilience Fund 

The Government’s Household Support Fund has now ended and has been replaced by the Crisis and Resilience Fund from 01 April 2026. Over the next 3 years we are working with partners to ensure help and support is there when residents are in crisis and also offer longer term preventive support. 

To find out more about the scheme go to:

If you need help with oil payments please contact http://www.worcestershireadvicenetwork.org.uk/

If you are in crisis and need support you can apply for assistance through our Discretionary Welfare Assistance Scheme (see above).

To talk about local community support and warm spaces you can also contact your local volunteer centre for more information.

  • Droitwich Spa CVS – This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01905 779115.
  • Evesham Volunteer Centre – This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01386 570530.
  • Pershore Volunteer Centre – This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01386 554299

Low-cost furniture

Roundabout is a furniture reuse charity near Evesham that offers good quality used furniture at affordable prices. If you meet the qualifying criteria you can be referred to Roundabout for free basic furniture to meet your needs by our housing team or another referral agency, such as Worcestershire County Council and South Worcestershire Citizens’ Advice.

Find out more about Roundabout reuse furniture charity.

Advice to help you manage your money

Create a budget

Creating a budget will help you live within your means and avoid getting into debt with loans and credit cards. A budget is a financial plan which lists the money coming into your household (income) against the money going out (expenses). It will also help you work out what you need to spend money on and what you want to spend money on.

To work out a budget for your household follow the steps below:

  1. List your monthly income
  2. List your recurring monthly expenses
  3. Take away your expenses from your income

If your expenses are more than your income, work out how to cut unnecessary spending. You can then develop a savings plan if there is any money left over.

Use the Money Advice Service's online budget planner.

Tips to help you manage your money

  • Keep track of your spending. Only spend money you have and avoid getting into debt.
  • Plan ahead and protect against unexpected costs or events. Save money if you can.
  • Make informed choices. Pay the bills you must pay first (rent/mortgage, Council Tax, living costs).
  • Control your spending. Make sure you only buy the important things and don’t buy anything you don’t need. Keep a spending diary.
  • Use price comparison websites and switching services to get the best deals on things like your gas and electricity supply, your phone contract and your weekly food shop.
  • When you are food shopping, make a shopping list and stick to it.
  • Understand what might happen if you lost your job or you got into debt.
  • Renegotiate credit card repayments/loan repayments to reduce your monthly out-goings or pay more if you can afford it.
  • Do not borrow money from payday lenders with excessive interest rates or Loan Sharks. Try a credit union instead.
  • Look at ways of increasing your income. Sell things you don’t need, check you are claiming all the benefits you are entitled to, look for new work or development opportunities with your existing employer.
  • Look at ways to cut your expenses. Shop around for the best deals, cook your own food and eat what you buy. The average family household throws £700 of food away every year. Visit the Love Food Hate Waste website for help

Debt advice and other financial support

If you are worried about your finances, then seek help as soon as possible. You can access money and debt guidance for free.

Money Helper UK provides guidance based upon individual circumstances and help to find support in your area.

On the Money Helper UK website you will find information on

  • What issues individuals need to deal with first
  • Ways of staying on top of bills
  • How to find extra support
  • Where to get extra help

You can also get help locally.

Call South Worcestershire Citizens’ Advice Adviceline on 03444 111 303.

Call the Government backed Money Advice Service for free and impartial advice on 0800 138 7777.

The Cost of Living Campaign website is a government run scheme with links to a range of support with housing, transport and general living costs.

The Money Saving Expert Cost of Living Survival Guide has been put together by money saving expert Martin Lewis and his team and includes a range of basic and practical tips to help you during this challenging time.

Credit Unions

Credit Unions are an alternative to high street banks. They are not-for-profit organisations created to support their members rather than shareholders. They can be used by anyone and offer a range of services including current accounts, savings accounts, Christmas saving accounts and loans.

They are a welcome alternative to pay day lenders and loan sharks which we advise you to avoid using.

Loan sharks

Have you ever been offered a cash loan? Did they fail to give you paperwork? Did they add huge amounts of interest to your loan? Have they threatened you? Are you scared of people finding out? Have they taken your bank card, benefit card, passport, watch or other valuables from you?

If you answered yes to any of those questions then you could have borrowed money from an illegal money lender, more commonly known as a loan shark. You are not alone. It is estimated  310,000 people across the UK are in debt to illegal money lenders. We support the work of the national Illegal Money Lending Team to raise awareness of what loan sharks are, support victims and direct people to safe and legal alternatives.

If you suspect a loan shark you can report in confidence by calling 0300 555 2222, text 078600 22116 or use the online form on the stop load sharks website

If your income is low, you have a poor credit rating or you only need a small amount for a short period of time then there are alternatives to loan sharks that are legal and safe, such as a Credit Union. If you are in debt and struggling then please seek financial advice.

Wychavon Community Warm Spaces

The Warm Welcome Space is an opportunity to make new friends and connect with your community, helping you to feel less lonely and to boost your wellbeing - it all starts by sharing a cuppa.

Find a space:

Droitwich area

  • The Welcome Space, Droitwich Baptist Church, WR9 8QS
    Mondays weekly 10.30am-12.30am
  • Community Café, Westlands Community Centre, WR9 9BF
    Monday 2.30pm-4pm
  • Community Meal, Sacred Heart Church, WR9 8AZ
  • The Gentlemen's Club, Woodland View, WR9 7GP
    Tuesday Weekly 2pm
  • Friendship Group, The Salvation Army, WR9 0AB
    Wednesday Weekly 10am-12pm
  • Community Café, Westlands Community Centre, WR9 9BF
    Wednesday 2.30pm-4pm
  • Coffee Morning, Droitwich Methodist Church, WR9 8AN
    Wednesday Weekly 10.30am-12pm
  • Coffee Mates, Droitwich CVS, The Old Library, WR9 8QS
    2nd Wednesday of month 2-3.30pm
  • Craft, Games and Chat, Droitwich Methodist Church, WR9 8AN
    4th Wednesday of month 2-4pm
  • Drop-in Coffee and Games, Emmanuel Church, WR9 8PQ
    Thursday Weekly 10am-12pm
  • Friendship and Games, The Salvation Army, WR9 0AB
    Thursday Weekly 10am-12pm
  • Mr. Corbett's Coffee Stop, Droitwich Library, WR9 8DQ
    Friday 10.30-11.30am Weekly
  • Cuppa, Cake & Chat Monthly, St. Vincent de Paul, Sacred Heart Catholic Church Hall, WR9 8AZ
    2nd Sunday of month 2.30-4.30pm

Pershore area

  • Bredon Warm Welcome, Bredon Village Hall, GL20 7QN
    1st and 3rd Thursday of the month. 
  • Drakes Broughton Community Cafe & Tuck Shop, Drakes Broughton Village Hall, Walcot Lane, Pershore, Drakes Broughton, WR10 2AJ
    Every Friday, 2.00pm to 4.00pm
  • Stoulton Village Hall, Church Ln, Stoulton, Worcester, WR7 4RE
    Saturdays, 10:30 and 12 noon.
  • Elmley Castle Village Hall Community Events, 1 Bredon Ldg, Elmley Castle, Pershore, WR10 3HW
    Second Thursday of the Month – 9:30- 11:30 am
  • Coffee at WRFive, Norton Parish Hall, Wadborough Road, Littleworth, WR5 2QB
    Wednesday 10.30am - 12.30pm over 50s coffee morning
    Friday 3 - 10pm 
    Saturday 3 - 6pm 
    Sunday 3 - 6pm 
  • Pershore Wellbeing Hub, 4 High Street, Pershore, WR101BG
  • Eckington Village Hall Bingo, School Lane, Eckington, WR10 3AU
    First Tuesday afternoon of the month.
  • The Sergeants Mess Community Hub, Brockhill Lane, Norton, Worcester, WR5 2PP
    Wednesday, Thursday and Friday 10.30-1pm
  • Peopleton Tea Room,The Pantry, Peopleton, Pershore, WR10 2EE
    Wednesday mornings from 10.30 - 12 noon.
  • Creative Cuppa sessions, Pinvin Memorial Hall, WR10 2ER
  • PPVC Lunch Club, St Andrews Hall, Pershore, WR10 1DW
    1st and 3rd Wednesday of each month 
  • PPVC The Angel Lunch Club, The Angel Hotel, 9 High St, Pershore WR10 1AF
    Fourth Tuesday of each month.
  • Pershore Library, Pershore Library, Church Street, Pershore, Worcestershire WT10 1DT
  • Flyfords Club, The Flyfords Hall, WR7 4PG
  • Pershore Baptist Church Welcome Space, Pershore Baptist Church, Broad Street, Pershore, WR10 1JU
    Tuesdays and Fridays,  10.00am to 2.00pm.

Evesham area

  • The Lighthouse, Evesham - The Lighthouse, Vine Ct, Evesham, WR11 4RE
  • Hope Cafe, Evesham - Vale of Evesham Christian Centre, Bewdley Street, Evesham, WR11 4AD
    Tuesday  9:30am-11:30am
  • Free Food Programme, Evesham - Evesham Adventure Playground, Woodlands, WR11 1XH
    Monday - Friday, 10:00am-12:00pm.
  • Evesham Library, Evesham - Evesham Library, Oat Street, WR11 4PJ
    Monday - Saturday, 8:00am - 8:00pm.
  • Wallace House, Evesham - Wallace House Community Centre, Oat St, Evesham, WR11 4PJ    
  • Popi Lunch Club, Evesham - Parish Centre, The High Street, WR11 4EJ
    Monthly.
  • The Tea  Service, Evesham - All Saints Church, Market Place, Evesham, WR11 4RW
    Every Friday Afternoon, 2-3pm.
  • Evesham Older Peoples Forum, Evesham - Evesham Town Hall, 24 Vine Street, Evesham, WR11 4RL
    Fourth Tuesday of every month 1:30-3:30pm
  • Oasis, Evesham - Evesham Methodist Church, 71 Bridge Street, Evesham, WR11 4SF
    Monday and Tuesday, 10am - 1pm.
  • Community coffee shop, Evesham - Evesham Baptist Church Community Centre, Offenham Road, Evesham, WR11 3DY
    Wednesday 10:00am-3:00pm

    Hampton Church, Hampton - St. Andrew's Parich Church, Hampton, Evesham, WR11 2PG
    Wednesday, 11am
  • The Two C's Monthly Teas, Hampton - St. Andrew's Parich Church, Hampton, Evesham, WR11 2PG
    Last Sunday of the month, from 2:30pm-4:30pm.
  • Tuesday Afternoon Tea Club, Inkberrow - St. Peter's Hall, Inkberrow, WR7 4DZ
    4th Tuesday of each month.
  • With You in Mind Memory Café, Inkberrow - St. Peter's Hall, Inkberrow, WR7 4DZ
    4th Thursday of every month, from 11am to 12:30pm.
  • Warm Space Café, Inkberrow - The Football and Vricket Pavilion, Sands Road, Inkberrow, WR7 4HJ
    Every Tuesday and Thursday from 10am - 12pm.
  • Coffee Morning, Sedgeberrow - St Mary the Virgin, 9 Main Street, WR11 7UE
  • Broadway Library, Broadway - Broadway Library, Leamington Road, Broadway, WR12 7DZ    
  • Broadway Churches Together Community Foodbank, St Michael & All Angels Church, Church Street, Broadway, WR12 7AE    
  • Community Coffee Morning, Honeybourne - Honeybourne Village Hall, Harvest Close, WR11 7RH
    Every Thursday; 9:00-12:00pm.
  • Childswickham Coffee Morning, Childswickham Memorial Hall, 2 Atkinson St, Childswickham, WR12 7HF
    2nd Saturday of the month; 10:00am-12:00pm
  • CAMEO Tea, Harvington - St James the Great Church, Church St, Harvington, WR11 8PB
    2nd Wednesday of every month at 3:00pm.
  • Coffee on the Close, Pebworth -  Pebworth Village Hall, Chapel Rd, Pebworth, CV37 8XA
    2nd and 4th Wednesday of the month; 1:00pm-3:00pm.
  • Freedom Cafe, South Littleton - 1904 Shinehill Ln, South Littleton, Evesham, WR11 8TR
    Monday - Thursday 10:00am-1:00pm
  • Thursday Coffee in the Hall    Offenham - Offenham Village Hall, Main St, Offenham, Evesham, WR11 8QD
    Every Thursday 10:00am-12:00pm

Age UK Wyvern

Free Home Energy Checks

Age Uk Wyvern’s skilled and professional Home Support Team can provide, practical advice and support with making your home more energy efficient. From this assessment they can then install free energy efficient equipment such as:

  • Insulation foam for doors and windows
  • Letter box seals
  • External door brush seals
  • Under door internal & round the door draught excluders
  • Radiator panels
  • Night lights
  • Selection of energy efficient light bulbs
  • Hot water cylinder jackets
  • Chimney pillows
  • Remote controls for sockets
  • Cold alarms.

If you satisfy any of the following eligibility criteria, then please contact the Age UK Wyvern referral hub on 01905 724294 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to organise your visit:

  • Over 50
  • Long term health condition
  • Disability
  • Carer

For more information visit the Home Energy Checks webpage.

Warm Home Discount

The Warm Home Discount Scheme is a one-off £150 discount off your electricity bill. If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you.

You’ll usually get the discount automatically if you’re eligible.

Visit: The Warm Home Discount Scheme webpage.

Telephone: 0800 030 9322 (Monday to Friday, 8am to 6pm).

Information and advice drop-in clinics

Age UK Wyvern hold free and impartial information and advice clinics within the local community where you can speak directly with a friendly and trained advisor.

They can provide guidance and support regarding a number of different issues such as benefits/income, later life planning, navigating care options and much more.

Drop in to one of the Age UK Wyvern clinics across Wychavon:

  • Droitwich Clinic
    Location: Droitwich Library, Victoria Square, Droitwich, WR9 8DQ When: Every third Monday of the month – 10.30am-12.30pm

  • Pershore Clinic
    Location: Pershore Wellbeing Hub, 4 High Street, Pershore, WR10 1BG When: Every 2nd Friday of the month – 10am – 12.30pm

  • Evesham Clinic
    Location: Wallace House Community Centre, Oat Street, Evesham, WR11 4PJ When: Every 2nd Monday of the month – 9.30am – 12pm

‘Pay what you can’ at Droitwich Dementia Meeting Centre

The Droitwich Dementia Meeting Centre offers on-going warm and friendly expert support to people with mild to moderate dementia and their families.

As well as providing a social hub for members to have fun and talk, Age UK Wyvern Meeting Centres are based on researched evidence of what helps people cope well and adjust to living with the symptoms and changes that dementia brings.

As a response to the current cost of living crisis, Age UK North Worcestershire will be asking members to pay only what they can for their attendance from January until the end of March. All the funds raised will go towards the running costs and continuously improving the experience for Dementia Centre members.

To learn more, contact the Age UK Wyvern on 01905 724294 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Visit the Age UK Wyvern’s services website for full services available.

Read more …Cost of living support

Get in touch

Still can't find what you're looking for?

Contact us for help with services not available online.
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