Council Tax Support
Council Tax Support: What You Need to Know
Council Tax Support (previously called Council Tax Benefit) helps people on low incomes by reducing their Council Tax bill.
- For working-age applicants: We can apply any reduction to your bill from the Monday following you submitting your application so please apply as soon as possible. You could receive up to 80% off your bill.
- For pension-age applicants: We can backdate any reduction to your bill for up to three months before the date of your application. You could receive up to 100% off your bill.
Do I qualify?
If you qualify for Council Tax support then:
- if you or your partner are of working age and responsible for paying Council Tax. You could get up to 80% off your bill.
- if you or your partner are of pensionable age, you could get up to 100% off your bill.
The level of support you get will depend on:
- Your savings and capital (the capital limit is £16,000, unless you receive Guaranteed Pension Credit)
- Your income
- How much Council Tax you pay
- Your family circumstances
If you are in any doubt on whether you may be entitled to some help, we would always recommend you making a new claim as soon as possible to avoid losing out on a potential reduction.
How to Apply
If you need to make a new claim for Housing Benefit and/or Council Tax Support, then please use our online form:
Apply for Council Tax Support
As part of your application, you'll need to upload documents that support your claim, such as proof of income and savings. If any documents are missing, you have one month from submitting your application to send them to
If you can’t find an electronic version of certain documents, clear photos of paper documents are acceptable as proof.
Need Help with Your Application?
If you don’t have access to the internet or need assistance, you can visit our local contact centres for help:
- Pershore Civic Centre: Monday to Friday, 9 AM to 5 PM, Queen Elizabeth Drive, Pershore, WR10 1PT
- Evesham Community Contact Centre: Friday, 9:30 AM to 3:30 PM, Evesham Library, Oat Street, Evesham, WR11 4PJ
- Droitwich Contact Centre: Tuesday, 9:30 AM to 3:30 PM, Droitwich Spa Library, Victoria Square, Droitwich Spa, WR9 8DQ
View your existing claim
Log in to your Open Portal (Self Service) account to view your claim.
Exceptional Hardship Fund
If you're facing short-term financial difficulty, then you can apply for our Exceptional Hardship Fund.
To apply, email
If you have any questions or need guidance on anything related to Council Tax, see get in touch with us..
