Waste and Recycling

• The item(s) needs to be at the front of your property as close as possible to the highway.
• The item(s) need to be out for collection between 7:00am and 5:00pm (A collection time cannot be given.)
• The item(s) need to capable of being moved safely by 2 people. If not it will be left and a refund provided)
• Access to the item(s) must be clear without any obstacles for collection crews to have to walk or step over or move and without danger of anything falling on them
• If agreed that the collection can take place from inside a garage or back garden, the resident must be present 
• On the day of collection, the operative will only collect the items listed in your order.
• If the item(s) are not available to collect on the day of collection no refund will be made. 

Wychavon District Council's Commercial Waste Service is a licensed waste carrier service. In order to comply with the Environmental Protection (Duty of Care) Regulations Act 1990,  it is a requirement that a Duty of Care Waste Transfer Note is completed annually and retained on file for all our customers. It is a legal requirement to keep a copy of your completed Duty of Care Note for two years.

Under the Waste Regulations 2011, from 28 September 2011, Duty of Care Notes require the SIC 2007 code of the TRANSFEROR, that is, the business that is transferring the waste to another business. Please record your SIC 2007 code on your Duty of Care Notes.

How to find your SIC Code

If you don't know your code, find out by searching on SIC code on GOV.UK

Selecting the correct code is the responsibility of the user and we cannot accept responsibility for any incorrect code used.

For further support or assistance on completing your Duty of Care Notes, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01386 565018.

What does it mean?

Waste producers are solely responsible for the care of their waste while they hold it. When you have waste you have a duty to stop it escaping and to store it safely and securely. Commercial waste must be collected by a licensed waste carrier.

Wychavon District Council is acting as the broker between yourselves (the producer of the waste) and FCC Environment Services (UK) Ltd formerly FOCSA (the carrier of the waste). When waste changes hands, a transfer note must be completed and signed by both parties and a written description of the waste handed over.

The council is obliged under the Duty of Care to collect and transport waste from the collection site to a disposal site safely and securely.  The transfer note is a legal requirement and we are not able to collect your waste if it is not completed.

Description of the Waste

You must provide a description of the waste. This must include the European Waste Classification (EWC) six digit code. Most waste will fall within the codes listed below. If you are unable to identify your waste type please contact us for advice.

Please note we are unable to take the following wastes which are considered hazardous:

• Sharps
• Corrosive substances
• Clinical waste
• Solvents
• Oil waste
• Builders rubble
• Acids
• Liquid waste
• Uncooked meat/offal

Alternative arrangements will need to be made for the removal of any of the above items or substances using a licenced provider.

If you need clarification on whether waste is hazardous, you can call the Environment Agency on 03708 506506.

Types of bins/sacks

Enter the number of each size container emptied each week. If you are unsure of the size of the bin, refer to your last invoice or contact Client Services on the number below.

Transfer (Office use)

For a property having a regular collection of the same type of waste, this transfer note will cover collections for one year from the date of application. If the type of waste alters in any way a new duty of care application must be submitted

A waste transfer note must be completed annually and copies kept by both parties.

online duty of care application form

What kind of commercial waste can we collect?

European Waste Classification

• 20 01 01 Paper and cardboard
• 20 01 02 Glass
• 20 01 08 Biodegradable kitchen and canteen waste
• 20 01 10 Clothes
• 20 01 11 Textiles
• 20 01 36 Discarded electrical equipment not containing hazardous components
• 20 01 38 Wood (without wood preservers)
• 20 01 39 Plastics
• 20 01 40 Metals
• 20 02 01 Biodegradable waste
• 20 02 02 Soil and stones
• 20 02 03 Other non-biodegradable waste
• 20 03 01 Mixed municipal waste
• 20 03 02 Waste from markets
• 20 03 03 Street-cleansing residues
• 20 03 07 Bulky waste

What kind of commercial waste can't we collect?

European Waste Classification

• 20 01 13 * Solvents
• 20 01 14 * Acids
• 20 01 15 * Alkalines
• 20 01 17 * Phytochemicals
• 20 01 19 * Pesticides
• 20 01 21 * Fluorescent tubes and other mercury-containing waste
• 20 01 26 * Oil and fat other than those mentioned in 20 01 25
• 20 01 31 * Cytotoxic and cytostatic medicines
• 20 01 33 * Batteries and accumulators included in 16 06 01, 16 06 02 or 16 06 03
  and unsorted batteries and accumulators containing these

* Hazardous waste regardless of any threshold concentrations.

Alternative arrangements will need to be made for the removal of any of the above items or substances by calling the Environment Agency on 08708 506506.

You can download the European Waste Classification Catalogue issued by the Environment Agency for further information.

For more information contact

If you would like more information about Commercial Waste Catalogue Numbers please contact:

Customer Services
Telephone: 01386 565018 (9am-5pm Monday-Friday)
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

We offer a commercial waste collection to businesses operating in the district. Containers are hired from us and a collection frequency agreed. If you would like to arrange a commercial waste collection, check the options below, complete the online duty of care application form and a  pdf commercial direct debit form (190 KB) . Please note the direct debit form should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.. Commercial accounts are payable quarterly in advance.

Wheeled Bins

240 litre

740mm (width), 580mm (depth), 1100mm (height), number of sacks (capacity) 3.

360 litre

 880mm (width), 665mm (depth), 1100mm (height), number of sacks (capacity) 5.

660 litre

 1260mm (width), 730mm (depth), 1310mm (height), number of sacks (capacity) 9.

1100 litre

 1260mm (width), 990mm (depth), 1310mm (height), number of sacks (capacity) 15.

Weekly sack collection

Suitable for customers with limited storage space and minimal waste with no liquids.

The waste will normally be collected between the hours of 6am and 6pm..

We will collect most types of waste, however, if you think the waste may be hazardous or difficult to collect, please advise us.

The Environment Agency will provide advice on waste types and their disposal.

Prices For Registered Charities And Schools

The County Council do not charge charities or schools for the disposal of waste, only for the hire of bins and the collection of waste.

Please inform us of your charity status when completing the application form for the commercial waste service.

Collection Frequency

You can choose from a weekly, twice weekly or 'other' for seasonal collections (please enter date to and from) for twice weekly just double the weekly/quarterly cost for seasonal please call.

Extra collections

These can be arranged at an extra charge. For more information or to book a collection call 01386 565018.

Damaged or stolen bins

Please report these incidences to Client Services on 01386 565018. If the bin is damaged during the collection service, the bin will be repaired or replaced. If the bin is otherwise damaged or stolen, the trader will be recharged for the repair or replacement.

For more information contact

To report a missed refuse collection - please call 01386 565018

For accounts queries only - please call 01386 565199

Client Services
Wychavon District Council
Telephone: 01386 565018 between 9am-5pm, Monday-Friday
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you love where you live and would like to help keep it looking clean and tidy?

Then join the Wychavon Adopt a Street scheme and make a difference to your community.

All you have to do is sign the online pledge which includes:

• Telling us which area of land you would like to adopt (public land only unless you have permission from the landowner)
• A promise from you to litter pick your chosen site at least three times a year on dates of your choosing and at your convenience

In return for your commitment we will loan you:

• Litter picking equipment and bags
• Guidance on health and safety

The area you choose to litter pick can be as small or as large as you like.  You can use your black bin at home for disposing of any litter you collect but if you find the volume you are collecting is an issue then please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

We will still be carrying out our litter picking and street cleaning duties as well as a range of other activities to encourage people to dispose of their litter responsibly. Together we can help keep Wychavon clean and tidy.

Sign up for the Adopt a Street scheme

Litter picking for schools and community groups

Community groups and other organisations can borrow up to 30 kits for community litter picks. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for an equipment hire form.