You can find the following information on your property using our property search here.
How we communicate with residents is really important to us.
This is why we have a small communications team working on:
Read the latest Wychavon Residents Magazine - Our magazine covers a range of stories and useful articles about the services we provide and also what's happening in and around the area.
For more information about our communications please email:
In this section
Our in-house Property Services Team is responsible for the comprehensive management of the Council's property portfolio.
This includes:
Our Property & Land Terrier holds further information on the land and property we own.
Please send all enquiries to
We transferred our houses and garages in 1994.
Housing associations operating in this district are:
We don't maintain allotments. Sites within the district are managed by the town councils and the local Parish Councils and you can contact them as follows:
Droitwich Town Council
Telephone: 01905 774258
Email:
Pershore Town Council
Telephone: 01386 561561
Email:
Evesham Town Council
Telephone: 01386 765710
Email:
In Evesham, allotments are also available through:
Gusterson Palmer Estate Agents,
7 Merstow Green,
Evesham,
Worcs WR11 4BD
Telephone: 01386 761241
For those managed by the Parish Councils, please contact the appropriate parish clerk. View Parish Council list
When a site becomes available for development, it will be advertised on this website or you can contact us for an update.
Yes, provided the precise location of the land can be accurately described.
You should contact the Land Registry via the Land Registry website or telephone 02476 860860 to obtain the relevant enquiry form. Please note that the Land Registry won't be able to help if the land concerned is not registered. If this is the case, you may wish to make enquiries locally with neighbours, your parish council or Wychavon Property Services.
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Providing high quality customer service is one of our values. All our staff are committed to delivering the best possible standard of customer service to you. That's why we have won Customer Service Excellence status for more than ten years in a row!
Our website contains a wide range of information about our services and ways to report issues, request a service and make a payment. If you can’t find what you’re looking for on our website and you need to contact us directly, listed below is what you can expect from us.
In return we ask you to be polite and treat our staff with respect.
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We want to provide excellent services to you first time, every time. But sometimes we get things wrong. When that happens, it’s important you tell us so we can take action. We also want to know when we have delivered excellent service, so we can give recognition to those involved and share these examples with teams across our Council.
We follow the Local Government and Social Care Ombudsman (LGSCO) guidance on complaints, and we will treat any expression that you are dissatisfied with our service or action as a complaint. We will ask whether you would like to make a complaint in line with our complaints procedure, if you have not already stated this in your correspondence.
This is different to a service request, where you are asking us to take action to change something such as improving a service, fixing a problem or reconsidering a decision, for example, if there has been a missed bin collection. These will be passed to the relevant team to address the underlying issue.
When making a complaint, please use clear, straight-forward language using your own words as much as possible. The more information you can give us about what has gone wrong in your specific case, the more quickly we will be able to look into this and start to put things right. We will often try to speak to you directly about your complaint to help us understand the issue and how this has happened.
Our Member responsible for complaints is the Council Leader.
We also comply with our Data Protection obligations and consider any complaints raised relating to the way in which we have handled your personal data. Please contact us using any of the methods outlined below. Alternatively, you can contact our Data Protection Officer directly via
Please note, we cannot consider complaints in the following circumstances:
You can make a complaint in any of the following ways:
When making a complaint, please include:
Your complaint will be acknowledged within two working days.
A full investigation will take place by the service involved and we will respond within 12 working days.
We will then provide an explanation and, if required, an apology and details of what we will do to put the situation right.
If you are not happy with the response you can ask for it to be investigated by a senior manager from another department who will send you their findings within 15 working days. In some cases investigations can take longer, but you will be informed if that is the case. At this point our internal process will finish.
We would love to hear your feedback on our services and performance, and if any individual officers have provided you with great service, please help us recognise their great work.
You can contact us as follows:
